.
Find Us
Back To The Grain Ltd,
Brook Street Depot,
Brook Street,
Lewes,
East Sussex.
BN7 2BA
Opening Hours
Mon to Fri
8 - 5
Saturday
8 - 4
Sunday
Closed
Bank Holidays
20% VAT is charged on all services and items sold at Back To The Grain Ltd All invoices must be settled
before delivery/collection or by the completion date.
Any
advice
given
by
us
either
via
this
website,
over
the
telephone
or
in
person
is
advice
only
and
is
not
binding in any way
Below are links for all website, sales, stripping & company terms & conditions both in store and online.
Click on the links at the end of each section to download & Print.
Please take the time to make yourself aware of our terms & conditions for all sales & services offered by
Back To The Grain Ltd.
If you have any questions, please visit our contact page via the link below
Stripping Disclaimer
Last Modified: 29/11/2019
Whilst we will take every care to ensure that your goods are not damaged as a result of the stripping process, we cannot accept any
responsibility for any damage or loss caused.
Notes:
•
We
will
offer
advice
as
to
the
expected
outcome
of
any
stripping
process
but
this
is
advice
only
as
we
wont
know
for
sure
what
your
doors
or
furniture
are
like
until
they
have
been
fully
stripped.
We
cannot
accept
any
responsibility
for
the
outcome
of
the
stripping
process if it is other than originally advised.
•
We
can
not
guarantee
removal
of
100%
of
any
finish
on
any
items
stripped.
We
do
offer
a
sanding
service
at
an
additional
cost
that
will remove any additional finish that the chemical stripping can not remove. Please see our stripping & pricing page for these costs.
•
Our
paint
and
varnish
tank
stripping
operation
requires
soaking
the
object
in
a
warm
solution
of
water
and
sodium
hydroxide
(caustic soda which is alkaline). After soaking the object it is pressure sprayed with hot water to neutralise the salts.
•
Sometimes,
softer
and
more
porous
timber
may
hold
the
salt
within
the
wood
and
extend
the
drying
out
period.
We
recommend
that
the area be washed, firstly with vinegar (a weak acid) and then later with clean water.
•
Soaking
can
adversely
affect
laminated
materials
such
as
plywood
and
veneers
and
it
may
not
be
possible
to
identify
these
materials under a paint layer. Again we will offer our advice but the customer must take final responsibility.
•
Doors
and
windows
with
glass
pose
a
slight
problem,
as
the
frames
can
distort
and
break
the
glass.
This
is
usually
because
the
door
glass
is
not
toughened
and
does
not
comply
with
current
Building
Regulations.
We
will
be
as
careful
as
possible
but
we
cannot
assume any responsibility for any glass breakages of any form while the item is in our care.
•
Doors
with
glass
that
is
held
in
with
putty
are
fine
to
go
through
the
stripping
process
but
you
may
find
that
as
the
door
dries
out,
the
putty may loosen. If this occurs the putty can be scraped out and replaced. We can offer this service, please call for costings.
•
Lead
and
glass
in
leaded
light
glazing
is
unaffected
by
caustic
soda.
However
the
cement
within
the
frames
of
the
glazed
panels
can become fractured through wear and tear and may be washed out during the tanking and cleaning processes.
•
Glass
and
original
leaded/stained
glass
are
fine
to
go
through
the
stripping
process
with
the
following
exceptions-
Any
STICK
ON
lead
strips
and
STICK
ON
coloured/clear
films
to
replicate
leaded/stained
glass
have
a
high
chance
of
being
lost
during
stripping.
We
will
do
our
best
to
identify
this
scenario
but
we
can
not
be
held
responsible
for
these
losses
if
they
occur.
We
can
install
new
glass on request, please feel free to ask for costs.
•
Glass
will
not
be
cleaned
as
part
of
the
stripping
process.
Any
residue
that
is
on
the
glass
is
not
harmful
and
can
be
wiped
clean
with standard glass cleaning products or baby wipes.
•
Customers
should
be
aware
that
glass
in
leaded
glazing
could
become
loose
so
that
the
door
may
'rattle'.
This
rattle
can
be
remedied by the insertion of black putty cement into the small gaps between the lead and glass
Back to Top ↑
MENU
Below
are
links
for
all
website,
sales,
stripping
&
company
terms
&
conditions
both
in
store
and
online.
Please
take
the
time
to
make
yourself
aware
of
our
terms
&
conditions
for
all
sales
&
services
offered
by
Back
To
The
Grain
Ltd.
If
you
have
any
questions, please visit our contact page via the link below
Stripping Disclaimer
Last Modified: 29/11/2019
Whilst we will take every care to ensure that your goods are not
damaged as a result of the stripping process, we cannot accept
any responsibility for any damage or loss caused.
Notes:
•
We
will
offer
advice
as
to
the
expected
outcome
of
any
stripping
process
but
this
is
advice
only
as
we
wont
know
for
sure
what
your
doors
or
furniture
are
like
until
they
have
been
fully stripped.
•
We
cannot
accept
any
responsibility
for
the
outcome
of
the
stripping process if it is other than originally advised.
•
We
can
not
guarantee
removal
of
100%
of
any
finish
on
any
items
stripped.
We
do
offer
a
sanding
service
at
an
additional
cost
that
will
remove
any
additional
finish
that
the
chemical
stripping
can
not
remove.
Please
see
our
stripping
&
pricing
page for these costs.
•
Our
paint
and
varnish
tank
stripping
operation
requires
soaking
the
object
in
a
warm
solution
of
water
and
sodium
hydroxide
(caustic
soda
which
is
alkaline).
After
soaking
the
object
it
is
pressure
sprayed
with
hot
water
to
neutralise
the
salts.
•
Sometimes,
softer
and
more
porous
timber
may
hold
the
salt
within
the
wood
and
extend
the
drying
out
period.
We
recommend
that
the
area
be
washed,
firstly
with
vinegar
(a
weak acid) and then later with clean water.
•
Soaking
can
adversely
affect
laminated
materials
such
as
plywood
and
veneers
and
it
may
not
be
possible
to
identify
these
materials
under
a
paint
layer.
Again
we
will
offer
our
advice but the customer must take final responsibility.
•
Doors
and
windows
with
glass
pose
a
slight
problem,
as
the
frames
can
distort
and
break
the
glass.
This
is
usually
because
the
door
glass
is
not
toughened
and
does
not
comply with current Building Regulations.
•
Doors
with
glass
that
is
held
in
with
putty
are
fine
to
go
through
the
stripping
process
but
you
may
find
that
as
the
door
dries
out,
the
putty
may
loosen.
If
this
occurs
the
putty
can
be
scraped
out
and
replaced.
We
can
offer
this
service,
please call for costings.
•
Lead
and
glass
in
leaded
light
glazing
is
unaffected
by
caustic
soda.
However
the
cement
within
the
frames
of
the
glazed
panels
can
become
fractured
through
wear
and
tear
and
may
be
washed
out
during
the
tanking
and
cleaning
processes.
•
Glass
and
original
leaded/stained
glass
are
fine
to
go
through
the
stripping
process
with
the
following
exceptions-
Any
STICK
ON
lead
strips
and
STICK
ON
coloured/clear
films
to
replicate
leaded/stained
glass
have
a
high
chance
of
being
lost
during
stripping.
We
will
do
our
best
to
identify
this
scenario
but
we
can
not
be
held
responsible
for
these
losses
if
they
occur.
We
can
install
new
glass
on
request,
please
feel
free to ask for costs.
•
Glass
will
not
be
cleaned
as
part
of
the
stripping
process.
Any
residue
that
is
on
the
glass
is
not
harmful
and
can
be
wiped
clean with standard glass cleaning products or baby wipes.
•
Customers
should
be
aware
that
glass
in
leaded
glazing
could
become
loose
so
that
the
door
may
'rattle'.
This
rattle
can
be
remedied
by
the
insertion
of
black
putty
cement
into
the small gaps between the lead and glass
Back to Top ↑
